HELP / FAQS

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Our Products

What makes Preggo Leggings different from regular leggings?

Oh, girl, Preggo Leggings are like the superhero version of regular leggings! They've got extra room for that beautiful baby bump, supporting you through all the pregnancy and postpartum adventures. Preggo Leggings are designed to grow with you during pregnancy and beyond, becoming your trusty sidekick throughout every stage of motherhood.

But wait, there's more! Once you've popped that bun out of the oven, our postpartum leggings are your BFFs – offering that extra comfort and confidence as you rock your postpartum style.

They're not just leggings - they're a whole fabulous experience tailored to the stylish mama in you. So, go ahead and embrace the comfort, support, and style of Preggo Leggings on this incredible journey of motherhood. 😊

How do I find the right size?

It's all about that belly, babe! Check out our easy-peasy size charts on each product page to find the perfect fit for your growing tummy. And if you're still unsure, just shoot us a message, and we'll be your personal sizing genie!

Are these leggings going to stay up or do I have to pull them up all day?

Oh, no saggy pants here, mama! Our leggings are designed to stay put while you conquer the world – or at least conquer that mountain of laundry. Your tummy will feel hugged, and you won't have to do the awkward pant dance all day long.

I'm worried about transparency - will the leggings be see-through?

No peek-a-boo moments here! We've got you covered – literally. Our leggings are made with the perfect blend of magic fabric that provides maximum coverage, so you can bend, stretch, and strut with confidence.

Help! I spilled ice cream on my leggings - how do I wash them?

Oh, no! Ice cream emergencies are the worst! But don't worry, mama. Just toss those leggings in the washing machine (cold wash, please) and focus on getting a new scoop. And remember, stains are like battle scars, they tell stories!

Can I wear Preggo Leggings for non-maternity purposes?

You betcha! These leggings are so versatile; you'll want to wear them even when you're not pregnant or postpartum. They're perfect for lounging, yoga, or just conquering the world one step at a time. Leggings for life, we say!

Ordering

What types of payments do you accept?

We take all major credit cards, so whether you're rockin' with Visa, Mastercard, or Amex, we've got you covered! For all the PayPal lovers out there, yep, we accept it. And hey, we've got the tech-savvy mama's dream, Apple Pay, too. Oh, and let's not forget about those "buy now, pay later" options – Afterpay and Shoppay, ready to sprinkle some extra magic on your shopping experience!

Can I ship to multiple addresses?

As much as we'd love to grant all your shipping wishes, we're like that one ride-or-die friend who keeps it real. Unfortunately, we can't split up your order to multiple addresses right now. But hey, who knows what the future holds? We're always looking for ways to level up and make your life easier!

Can I edit or change my order?

Our hustle is real, mama! Once you hit that "Confirm Order" button, our team swings into action like Wonder Woman on a mission. So, we're afraid we can't make any changes or cancellations once the order's in motion. But don't stress! We've got your back with a 30-day money-back guarantee. If anything doesn't spark joy, head on over to our Returns Portal after your order arrives to process a refund or swap anything out.

Do you offer e-gift cards?

Oh, absolutely! E-gift cards are like the modern-day version of sprinkling confetti of joy. Give the gift of Preggo Leggings love to that special mama-to-be! (Psst... we've got a link to the magic gift card page, ready to make gifting a breeze!)

Are taxes and duties included for international orders?

Ah, international shipping - like a journey to the fashion frontier! While we can't cover those taxes and duties for you (trust us, we tried to sweet talk customs, but they're tough!), we've got a little trick up our sleeves. You can estimate those sneaky extra costs by checking with your country's customs or tax authorities. They've got the lowdown on import duties, and it's like a secret decoder ring for shopping abroad. Oh, and remember, the love our leggings bring is worth every penny! 🌍💕

Shipping

What are your shipping options

We're all about choices, babe! When it comes to shipping, we want you to have it your way. So, we offer a smorgasbord of shipping options to satisfy your shipping appetite.

  • Express Shipping: Need those leggings in a flash? Our express option is here to save the day! Choose this speedy option, and your leggings will arrive faster than you can say "pregnancy cravings."
  • Priority Shipping: Want your leggings to come with a little extra TLC? Our priority shipping option is perfect for you! It's like flying first class for your fabulous new wardrobe addition.
  • Standard Shipping: On a budget? No worries, we've got your back! Our standard shipping option gets your leggings to you with all the love, minus the extra cost.

We've got some trusty sidekicks when it comes to delivering your leggings with love! For domestic orders, we partner up with USPS and UPS. And for our international adventurers, we use USPS for the leg of the journey to your country, where your local postal service takes the baton, or we've got DHL in some cases, making sure your order globe-trots with style!

Can I get free shipping?

Absolutely! We love giving our amazing customers some extra love. For US orders over $100 and international orders over $150, shipping is on the house! It's like a fashion party with a fantastic invitation – just hit that spending threshold and voilà, free shipping is yours!

When will my order ship?

We totally get your excitement to rock those leggings! In most cases, your order sets sail within 1-2 business days. Our team hustles to make sure you're strutting in style as soon as possible. However, if you've got your eyes on a made-to-order item, it'll ship just a few days later, but it's worth the slight wait for that tailor-made perfection!

Where's my order? Can I track it?

No more guessing games – we've got your back! As soon as your order leaves our nest, it gets its very own passport to style, a tracking number. Keep an eye on your inbox, because we'll send you an email with the magic code! Click on that tracking number, and it's like having your leggings on a GPS – you'll know exactly where they are and when they'll be knocking on your door.

How can I track my order?

As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to hello@sahara.com and we will contact the shipping company.

Returns

How long do I have to make a return or an exchange?

Oh, we get it - sometimes things just don't match your fabulous style! But don't worry, gorgeous, you've got a whole 30 days from the date of purchase to return your items. Just remember, items marked as final sale are like the unicorn of exclusivity and can't be returned. We want you to feel amazing, so make sure those leggings are in their original sellable condition - unworn, unwashed, unaltered, and still flaunting those hang tags! Oh, and please do us a favor - no human or animal hair or dust on those leggings; let's keep them pristine! Use a lint roller to give them some extra love before sending them back our way.

How do I return my item(s)

It's as easy as pie! Just enter your order number and email address on our Returns Portal to get started. Select the items you want to return, tell us the reason for the return, and let us know if you're craving store credit or a refund. Easy-peasy, lemon-squeezy!

Do you give incentives on returns for store credit?

You know we're all about giving you extra love! When you return your purchase for store credit, we'll boost your value by 10%. It's like getting bonus cash to shop for even more fabulous leggings! For example, if you spent $100 in your original order and choose store credit for the return, you'll receive $110 back in store credit value. Cha-ching!

Do I have to pay the return shipping?

In the US, returning items for store credit won't cost you a dime! We'll provide you with a free prepaid USPS return label. It's our little thank-you for being a part of our Preggo Leggings tribe. Your store credit will be processed as soon as we give those irwma some extra love.

- For US refund requests, there will be a 10% handling and restocking fee (don't worry, it's like a little hug from us). We'll deduct a return shipping fee of $10 from your refund amount. Your refund will be issued back to the original form of payment once we review those leggings with love.

What about international return?

International love is amazing, but we can't cover the return shipping costs, darling. So, if you're sending something back our way from overseas, the return shipping must be paid by you. But hey, it's worth it for the fabulous Preggo Leggings goodness, right?

  • For international store credit requests, no handling or restocking fee – it's all about the love! Once we receive and review your returned items, your store credit will be good to go!
  • For international refund requests, we'll apply a 10% handling and restocking fee (just a little love tap, really). After we review your returned items, your refund will go back to the original form of payment, minus the prorated discount.
  • Oh, and if the leggings are returned because of refusal to pay duties, we'll deduct the standard shipping and handling cost from your refund amount. No worries, though, we'll cover the original shipping.
  • If your international order goes unclaimed and returns to us, we'll deduct the standard shipping and handling costs from your refund. But hey, if you want us to send that package back your way, a re-shipping fee will do the trick!
What items are returnable?

Most of our items are returnable, darling! But let's keep it real, some exclusions apply. Here's the lowdown:

  • Items marked as final sale are like the VIP section – non-returnable and oh-so-exclusive.
  • Those fabulous leggings discounted at 40% or higher also like their spotlight – non-returnable, that is.
  • Free gifts and promotional items with a retail value are, you guessed it, non-returnable too.
  • Underwear, panties, and socks are those intimate things we all adore, but they're final sale items.
  • Oh, and anything purchased through our wholesale partners must be exchanged or returned to the place of purchase, like passing the fashion baton.

Gift cards, shipping charges, and customized items are also non-returnable, but you're too fabulous to need a refund anyway, right?

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